Overview
Kantaloupe Inc. (“Kantaloupe,” “We,” or the “Company”), and our affiliates respect your privacy and want you to understand how we collect, use, disclose, and protect your information. This Privacy Policy applies when you visit or interact with www.gokantaloupe.com or any subdomains or mobile applications owned by the Company (collectively the “Site”). While this is not a consumer website and is intended for business-to-business communication, some information collected may be personal in nature. This Policy applies to any information collected through your direct use of the Site, as well as through any means of electronic messaging and by telephone. This Policy also describes your choices in updating and accessing your information.
The Site is only intended for use by legal residents of the United States and individuals 18 years of age or above. By visiting, submitting information, or otherwise engaging with the Site, you signify that you have read, understand, and agree to our Privacy Policy and our Terms of Use. If you do not agree, are not a legal resident of the United States or are under the age of 18, then immediately discontinue use of the Site.
Your Information
We collect business and personal information through various sources in response to your use of our Site and as necessary to deliver our services and products. The examples below are an illustrative, not comprehensive, overview of the data we may collect.
Kantaloupe LLC collects your information:
We collect your information in response to your request for information or interest in our marketing services. By using this Site and submitting your information to us, you are giving us consent to use this information. Additionally, we may use, store, compile, and analyze your information to:
Through your participation in the Site, you acknowledge that the information you submit may be shared with Kantaloupe affiliates and connected third-parties in response to your interest in our marketing products and services. When signing our Agreement and acknowledging that you have read and accepted the terms of service, you expressly consent to our sharing and transmitting your information with third-parties as needed to fulfil our agreement.
With our trusted affiliates and those third-parties that provide services which aid us in the normal course of business, which may include fraud prevention, data storage, risk mitigation, and customer relationship management. While these third parties are authorized to use your information only as necessary to provide services to us, they may have Privacy Policies that differ from our own.
We will share your information as needed with auditors during reviews of our business or in response to legal processes, court orders, summons or subpoenas. We will also share your information to respond to and defend against suspected fraud, illicit or harmful activities, or act against any violation of our contractual agreements.
The Site may contain links to other websites whose Privacy Policy differs from that of Kantaloupe. If you visit, submit information, or otherwise engage with any website linked through the Site or provided by us via email, then we encourage you to read the Privacy Policy of that website carefully. Social media companies and other third-party companies linked with our site may also collect non-personal information about your visit to our Site through recognition and tracking technologies, including your IP address and which pages you are visiting. Our Site includes social media widgets and features, such as the Facebook “like” button and Twitter icon. These social media features are likely hosted by the company proving it and subject to the Privacy Policy of that company. Kantaloupe also utilizes web analytics tools, including Google Analytics, which helps us assess how you engage with and navigate through our site. The information collected by Google Analytics is anonymous and does not contain personally identifiable information.
You have the following choices in controlling your information, regarding:
Kantaloupe does not distribute your contact or personal information to companies for the Company’s marketing or advertising purposes. Your information will be shared with third-parties only to deliver the marketing products and services you requested and as described in this Privacy Policy. The Site contains the testimonials of our customers, primarily using third-party service providers, and may contain the basic information which you choose to submit, such as your name or company name. If you do not wish to have your information publicly displayed on our Site or via social media, and you are unable to modify or remove your testimonial through the third-party to which you provided it, then send an e-mail stating your request to hello@gokantaloupe.com.
If your personal, business, or financial information changes then you may update it at anytime by contacting your dedicated business advisor or emailing us at hello@gokantaloupe.com. We will not respond to or accommodate requests we have reasonable cause to believe are incorrect or unverifiable, or if we believe such a change would violate any legal requirements. If you believe we have information that was submitted fraudulently or by an unauthorized user, then send your request to hello@gokantaloupe.com and we will respond appropriately.
Privacy
Residents of California have specific rights regarding privacy under California State Law. Visitors of our Site are entitled to certain specific details on how we disclose your personal information to third parties for their direct marketing purposes. If you are a permanent resident of California and want to request this information in writing as permitted once per year, then submit your request along with your current California address in an email to hello@gokantaloupe.com. In compliance with the disclosures required by California law regarding commercial websites: Kantaloupe does not respond to or honor “do not track” signals, nor we enable or engage in the collections of personally identifiable information about your online activities across third-party websites when you visit our Site.
Kantaloupe uses both various technologies and operational procedures to keep your information safe from unauthorized use or access. We take the security of your Personal Information seriously and employ measures to guard against the theft, misuse, or alteration of your information. Protective technologies include safeguards like firewall barriers and data encryption with Transport Layer Security (TLS). We also use encryption such as the Secure Socket Layer (SSL) protocol when we transmit confidential information. Our procedural protections include storing your information in a controlled facility and limiting access only as necessary for employees to fulfil their responsibilities.
While we take all reasonable measures to protect your information, no technology or facility is entirely without flaw or impenetrable to certain threats. We also cannot guarantee all your personally identifiable information and communications with us will not be disclosed, as necessary or required by law, court order, auditor demand, to resolve disputes, other reasonable sources not described in this Privacy Policy. You use the Site and provide Kantaloupe with your information at your own risk. If we have reason to believe any security breach, information tampering, or unauthorized access has occurred within the Company, then we will investigate the situation and communicate with you when appropriate.
Kantaloupe reserves the right to update or edit this Privacy Policy at any time and without notice. The “Last Updated” date will change with every modification, so we encourage you to review this Policy each time you visit the Site. Any changes to our Privacy Policy are made in response to changes in customer needs, relevant laws, or new technologies and are intended to enhance your experience with clarity about your information.